{"id":33025,"date":"2025-09-14T10:11:35","date_gmt":"2025-09-14T14:11:35","guid":{"rendered":"https:\/\/www.pedroandretta.info\/index\/?p=33025"},"modified":"2025-09-14T10:11:42","modified_gmt":"2025-09-14T14:11:42","slug":"concepcao-de-chatbots-perspectivas-e-intersecoes-na-ciencia-da-informacao-rdbci","status":"publish","type":"post","link":"https:\/\/www.pedroandretta.info\/index\/2025\/09\/concepcao-de-chatbots-perspectivas-e-intersecoes-na-ciencia-da-informacao-rdbci\/","title":{"rendered":"Concep\u00e7\u00e3o de chatbots:\u00a0perspectivas e interse\u00e7\u00f5es na Ci\u00eancia da Informa\u00e7\u00e3o \/ RDBCI"},"content":{"rendered":"\n<p><strong>Concep\u00e7\u00e3o de chatbots:\u00a0perspectivas e interse\u00e7\u00f5es na Ci\u00eancia da Informa\u00e7\u00e3o \/ RDBCI<\/strong><\/p>\n\n\n\n<p>Para orientar a revis\u00e3o, foram formuladas quatro quest\u00f5es principais: Quais s\u00e3o as metodologias utilizadas no desenvolvimento de chatbots? Quais s\u00e3o as principais tecnologias e plataformas utilizadas? Quais s\u00e3o os principais dom\u00ednios de aplica\u00e7\u00e3o dos chatbots?, que guiaram a an\u00e1lise dos estudos selecionados, bem como as categorias de an\u00e1lise, a saber: Metodologias, Modelos, Linguagens, Plataformas e T\u00e9cnicas de PNL. As categorias foram desenhadas com o intuito de explorar a diversidade de abordagens e t\u00e9cnicaspresentes na literatura, al\u00e9m de compreender como as diferentes \u00e1reas est\u00e3o utilizando os chatbotspara otimizar processos e servi\u00e7os.<\/p>\n\n\n\n<p>#ChatBots<\/p>\n\n\n\n<p>Dispon\u00edvel em: <a href=\"https:\/\/periodicos.sbu.unicamp.br\/ojs\/index.php\/rdbci\/article\/view\/8679339\">https:\/\/periodicos.sbu.unicamp.br\/ojs\/index.php\/rdbci\/article\/view\/8679339<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"416\" height=\"600\" src=\"https:\/\/i0.wp.com\/www.pedroandretta.info\/index\/wp-content\/uploads\/2025\/09\/image-62.png?resize=416%2C600&#038;ssl=1\" alt=\"\" class=\"wp-image-33026\" srcset=\"https:\/\/i0.wp.com\/www.pedroandretta.info\/index\/wp-content\/uploads\/2025\/09\/image-62.png?resize=416%2C600&amp;ssl=1 416w, https:\/\/i0.wp.com\/www.pedroandretta.info\/index\/wp-content\/uploads\/2025\/09\/image-62.png?resize=208%2C300&amp;ssl=1 208w, https:\/\/i0.wp.com\/www.pedroandretta.info\/index\/wp-content\/uploads\/2025\/09\/image-62.png?w=536&amp;ssl=1 536w\" sizes=\"(max-width: 416px) 100vw, 416px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Concep\u00e7\u00e3o de chatbots:\u00a0perspectivas e interse\u00e7\u00f5es na Ci\u00eancia da Informa\u00e7\u00e3o \/ RDBCI Para orientar a revis\u00e3o, foram formuladas quatro quest\u00f5es principais: Quais s\u00e3o as metodologias utilizadas no desenvolvimento de chatbots? Quais s\u00e3o as principais tecnologias e plataformas utilizadas? Quais s\u00e3o os principais dom\u00ednios de aplica\u00e7\u00e3o dos chatbots?, que guiaram a an\u00e1lise dos estudos selecionados, bem como<\/p><\/div>\n<div class=\"blog-btn\"><a href=\"https:\/\/www.pedroandretta.info\/index\/2025\/09\/concepcao-de-chatbots-perspectivas-e-intersecoes-na-ciencia-da-informacao-rdbci\/\" class=\"home-blog-btn\">Ler mais<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[21],"tags":[77],"class_list":["post-33025","post","type-post","status-publish","format-standard","hentry","category-informeci","tag-chatbots"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","views":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/posts\/33025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/comments?post=33025"}],"version-history":[{"count":0,"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/posts\/33025\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/media?parent=33025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/categories?post=33025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pedroandretta.info\/index\/wp-json\/wp\/v2\/tags?post=33025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}